Communication & PR strategy to show your brand in ChatGPT search results
Por lf channel
15 Sep 2025
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In recent months, the use of AI search engines to solve all kinds of queries has become increasingly popular. Everyone is turning to tools like ChatGPT, both in personal and professional contexts. While Google remains the leading search engine worldwide, its market share has been slightly declining in recent years, and since late 2024 it has dropped below 90% for the first time in the tech giant’s history, according to Statcounter. This decline is mainly due to the rise of AI-based platforms, which continue to grow rapidly. According to a study by Semrush and Data “The Current AI Landscape”, ChatGPT already has a 28.26% share of desktop users, surpassing Bing and Yahoo (Source: Marketing4ecommerce).
How to position your brand within ChatGPT (and other similar AI tools)?
This shift in the way people search for products opens up a new digital channel with great business opportunities. As a result, more and more brands are interested in appearing in AI-generated responses, but the truth is that this field is still largely unexplored and there is little guidance on how to succeed.
You may be asking yourself: so, what can I do to get my brand to show up in these AI tools? At LF Channel, we had the same question. So we asked ChatGPT directly:
And ChatGPT provided us with a series of steps to help a company be mentioned as an answer to sector-related queries. Here are the most relevant ones:
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Create useful and relevant content on your website
Many companies have elaborate blogs or websites, but sometimes they overlook adding educational information that helps potential buyers solve their questions. In this sense, ChatGPT seems to prioritize high-quality content that answers real consumer queries. -
Optimize your content for SEO and natural language
SEO will remain a key strategy, but the way it is applied is evolving to adapt to this new form of search through natural language. It is recommended to use structured data (Schema) so that search engines and AI tools like ChatGPT can better understand your content. -
Gain external mentions
ChatGPT values positively when a brand appears on other companies’ websites, forums, blogs, and external platforms. In addition, influencer marketing can be a key tool to secure brand mentions on social networks like YouTube or specialized blogs. -
Get referenced by trusted media
A strong PR strategy will help generate mentions of your brand in reputable media outlets with significant digital presence. Since these mentions are organic, they are highly credible and of high quality—something ChatGPT considers valuable. Moreover, this strategy increases the chances of your brand appearing in industry rankings or directories.
With a comprehensive communication and PR strategy, we can ensure our brand is cited as a source in AI search responses, while also increasing the likelihood of our website appearing in featured snippets and other relevant search result positions. In the long run, this will not only boost your sales but also strengthen your brand’s credibility and reputation.